Terms of Service

These Terms form a binding agreement between you and SA Note, a company based in the United Arab Emirates ("SA Note", "we", "us"). By creating an account or using SA Note you agree to these Terms, our Privacy Policy and our Disclaimer. If you do not agree, do not use the platform.

You must be at least 16 years old. If you are under the age of majority in your country, you confirm you have permission from a parent or guardian.

SA Note is an educational platform providing study notes, question banks, mock exams, AI-assisted study tools and group-study features for medical learners. We may add, change or remove features over time.

SA Note is provided for educational purposes only. Content (including AI-generated feedback) does not constitute medical, clinical, diagnostic or professional advice, and no doctor–patient or professional relationship is created. You must independently verify all clinical information and exercise your own professional judgement. See our full Disclaimer. To the extent permitted by law, we are not liable for clinical or academic decisions made in reliance on the platform.

Some features use third-party AI to generate study feedback and moderate chat. AI output may be inaccurate, incomplete or out of date. Do not rely on it as a sole source of truth, and never enter patient-identifiable data.

You are responsible for keeping your credentials confidential and for activity under your account. Notify us promptly of any unauthorised use. Accounts are personal and must not be shared.

You agree not to:

• use SA Note unlawfully or in breach of these Terms;
• copy, scrape, resell or redistribute our content without written consent;
• attempt unauthorised access, disruption or reverse-engineering;
• upload unlawful, infringing, harmful or harassing content; or
• misuse group-study or chat features (see our Acceptable Use Policy).

We may remove content or suspend accounts that breach these rules.

You retain ownership of notes, comments and files you create. You grant us a non-exclusive, worldwide licence to host, store, display and process them solely to operate and improve the service. You are responsible for having the rights to upload them and for ensuring they contain no patient-identifiable or unlawful material.

All platform content we provide is owned by or licensed to us and protected by law. We grant you a limited, personal, non-transferable, revocable licence to access it for your own study. No other rights are granted.

• Paid plans and any free trial are described at the point of purchase; payments are processed by Stripe.
• Subscriptions renew automatically at the then-current price until cancelled; cancellation takes effect at the end of the current paid period.
• We may change pricing or features with reasonable prior notice, applying from your next renewal.
• You are responsible for applicable taxes.

If you are a consumer, you may have a statutory right to cancel a new purchase within 14 days of purchase and receive a refund.

Immediate access / express waiver. SA Note is digital content and online services supplied immediately. By purchasing and choosing to start using the service straight away, you expressly request immediate supply and acknowledge that you lose the right to cancel once the service has been fully performed, or — for ongoing services — that any refund will be reduced in proportion to the service already provided.

Where the cooling-off right still applies, contact us within the 14-day window and we will refund your original payment method, less any proportionate amount for service already supplied, within 14 days. Outside that period, fees are generally non-refundable except where required by law or at our discretion. Nothing here removes statutory consumer rights you may have.

You may stop using SA Note and delete your account at any time (Account → Privacy). We may suspend or terminate access if you materially breach these Terms, create legal risk, or where required by law, giving notice where reasonably practicable. Clauses that should survive termination continue to apply.

To the fullest extent permitted by law, SA Note is provided "as is" and "as available" without warranties of any kind. We do not warrant that the platform will be uninterrupted, error-free or secure, or that content is complete, accurate or fit for a particular purpose.

To the fullest extent permitted by law:

• we are not liable for indirect, incidental, special or consequential losses;
• we are not liable for clinical, academic, exam or career outcomes; and
• our total aggregate liability is limited to the greater of what you paid us in the prior 12 months or USD 100.

Nothing excludes liability that cannot lawfully be excluded (such as for death or personal injury caused by negligence, or fraud).

You agree to indemnify us against claims, losses and costs arising from your breach of these Terms, your misuse of the platform, or your content, to the extent permitted by law.

We may update these Terms and will post the updated version with a new date; for material changes we will notify you. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of the United Arab Emirates, with disputes subject to the courts of the United Arab Emirates, without prejudice to mandatory consumer-protection rights in your country of residence.

SA Note — contact@sa-note.com.